| Unlike some
we don't charge for our efforts; rather, we charge for results! And
are what make us all happy, right?
None of us enjoy spending
money we didn't plan on, but at least knowing we got our money's worth
eases the pain somewhat.
When you part with your hard-earned dollars and pay us for the time,
equipment and experience needed for us to successfully complete your
at hand, we want you to feel like you were treated fairly and
And if we don't successfully complete whatever task, project or repair
that we agreed upon, then we WON'T charge you. (We should warn you,
that we are almost always successful, especially when it comes to
you back up and running when you are faced with imminent disaster!)
Unfortunately, though, sometimes
data IS irretrievably
lost. Sometimes, because of your location, you can't be connected to
high-speed internet access service you wanted. Occasionally "bad"
happen to "good" systems. And at times your new and expensive software
package may not do the very thing that you intended for it to do. In
like those, we'll do an evaluation of the "situation" and discuss all
with you. We'll give you our best range of what it's going to cost you
and what to expect. And we welcome your inquiries (we don't believe in
the "cloak and dagger" method of I.T. support).
If this seems like a "different"
way of computer
/ network support than you're used to, please understand our
Although we have many years of successful I.T. experience behind us, we
also have had our hands in various businesses. We know that your data
its efficient processing) is the lifeblood of your business. We also
all too well that, like us, you don't have a "money tree" in your
yard. In other words, we've "been there".
We value your business. If you're
our work, we appreciate your recommending us to your associates, family
and friends. (And yes, we also GREATLY appreciate prompt payment!)